The recent onset of the financial crisis caused by the COVID-19 pandemic has heavily impacted the global economy. This has made it increasingly difficult for business enterprises to revive operations and achieve growth. Despite the same, India’s GDP for the upcoming financial year is
projected at 7.43%, with India competing with Japan to become the
third largest GDP in the world. One of the key drivers behind this growth is the small and medium-sized business (SMB) sector, especially the digitally-enabled small and medium enterprises. SMB analysis suggests that the sector has current fixed
assets of ₹1,471,912.94 crore. It
contributes 49% of the total market share,
40% of total exports,
16% of total bank lending, and provides employment to a 120 million-strong workforce.
India had the fastest growing
online retail market in 2019, with the number of digital buyers across the country estimated to be approximately
330 million in 2020. India currently stands as the
second largest online market with around
560 million users across the world. This number is expected to increase to over
660 million by 2023. Research suggests about 71% of Indian internet users have purchased products online from 2014 to 2020, meaning one in every
three Indians engage in online shopping.